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Smell Gas?

If you think you smell propane in your home, camper, RV or the area around any gas equipment, or if a gas alarm signals the presence of propane, you should IMMEDIATELY follow these suggestions:

  • Extinguish all smoking materials and any other open flames or sources of ignition. Everyone should vacate the building, vehicle or area.
  • Move away without using any electric switches, appliances, thermostats, or telephones.
  • Close the gas shutoff valve on the propane tank or cylinder.
  • Call 1-800-640-3346 and/or your local fire department from a cellular telephone or a neighbors telephone.
  • Even if you do not continue to smell propane, do not open or turn on the propane supply valve. Do not re-enter the building, vehicle or area. Let our qualified propane service technician and/or emergency personnel check for escaped propane.
  • Our properly trained propane service technician will repair the leak. The propane service technician or emergency responder needs to determine that the leak situation has been fully resolved.
  • Return to the building, camper, RV or area only when the service or emergency technician indicates it is safe to do so.